Amazon accuses customer of racism & shuts down their smart home
(www.youtube.com)
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That sounds like a huge lawsuit.
According to the TOS when you set up those smart devices you agree to waive the right of use if Amazon determines it. A lawsuit would be a waste of money.
The seems like something that may be illegal regardless of what the TOS says.
You may be right but who has the capital to stand up to a prolonged case from Amazon lawyers?
Probably weasel out of it on a technicality. The device still technically functions, you just can't use it to access their service on that account anymore. Since that account can't access their service on any device, it'll probably hold up.
Unfortunately.
Many disclaimers, terms, and clauses are not enforceable and don't hold up in court.
This is something that needs to be addressed with legislation. Not just to protect people from a company’s bullshit decision but also to guard against them going out of business or phasing out existing tech (in favor of pushing someone to a newer product). If turning off service risks bricking someone’s home then there should be something compelling them to switch it to some kind of local “dumb” mode. A lot of the bells and whistles might be turned off, but there would be a basic level of usability.
You know that won’t happen, though, right..??
This is Amazon, the company most supposedly “democratic” governments the world over seem content to allow to get away with literally anything, lol…
They’re not the only player in this space. Google owns Nest, for example. Oh …
The only way that will happen is if minorities start getting these smart homes and losing access to them (thereby motivating the Left to action) or someone straight up dies because one was turned off.