Amazon accuses customer of racism & shuts down their smart home
(www.youtube.com)
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The seems like something that may be illegal regardless of what the TOS says.
You may be right but who has the capital to stand up to a prolonged case from Amazon lawyers?
Probably weasel out of it on a technicality. The device still technically functions, you just can't use it to access their service on that account anymore. Since that account can't access their service on any device, it'll probably hold up.
Unfortunately.