For as much as gobble provides, you never hear about their customer service. I imagine that it is mostly non-existent except for entities that give them money or hold actual power.
It's all AI how-to's and self-service b.s. You go in to it knowing that you're on your own, and will likely have to rely on third-parties for help. You're right, though: massive corporations and businesses actually get real support, because they actually pay real money to use their services, instead of simply being the product.
I don't believe that Google even has a customer service department that is public facing at all.
I got locked out of my old gmail account years ago and I can't guess the password exactly. Idk if I changed it and forgot or what. I've looked into if there is any way to contact google to get a password reset, and the answer is absolutely not.
I had to deal with that myself a while ago, and yes it's entirely on your own. I did manage to find a solution however, accidentally. I apologize that I can't remember the specific site, but I found that the requirements for either resetting or signing in were lighter on one of their sites compared to the others, so I'd try a number of their different sites and see if you can get any to work.
It's how I'm still able to use an Android Marshmallow device to create as many burner gmail accounts as I want at a public hotspot. They were not yet evil enough to track MAC addresses from the WiFi radios, but I have noticed some hotspot locations quit working after a while...
If I come on here and say that such pictures are fine, someone will say that I am some sort of almost-pedo . What I really think is they are fine and highly inadvisable to upload to the internet. Like, I wouldn't even gmail them. If you trust both your outgoing mail server and their incoming mail server and they're going to make a direct connection, I guess. But that seems unlikely, and the doctor wouldn't understand it anyways, so mail or drop him off a thumb drive.
I say highly inadvisable because of all the risks, not just stupidly getting flagged by google (who is obviously acting stupid here). Maybe that image ends up somewhere you don't want it. IDK just seems better to more closely manage it than putting it in a situation where it's getting dumped in more than one person's google drive.
But then I don't upload pictures of myself to social media at all, so I suspect I feel differently about privacy of photos than most people.
I think uh if your plan involves sending naked pictures of your child, make a different plan. Like, can we not take the kid to the doctor any more?
At the time of this incident, no, you couldn't. After all, your son has an obvious, severe medical issue developing? But you might spread Teh Coof! and give someone's grandma the sniffles, so you can't go to the office in person.
Yeah if anyone had prepared for this the right solution would be to have a portal for patients with a secure image repository. Once uploaded that data would be protected just like the rest of patient records.
Some people's nude photos would still end up in the cloud the moment they take them, but at least this way there's a potentially safe path.
Of course no one was predicting that kind of a shutdown (well, accurately predicting ). So people made do with what they had.
Obviously google is acting ridiculous here. Considering that this is the second time I've heard this story, you'd think google would have noticed and done something.
Googles service is generally beyond horrible. They are good at delivering good docs and the UIs, but if you get false-flagged or otherwise have problems that need manual support, you are fucked.
Just ask the Terraria Creator about it, with his problems about bringing his game to Stadia. That problem goes with both private and business customers. "Doing business with you is a liability".
And do not even begin talking about Googles "privacy".
This is why I upgraded to a Pixel 6a and installed GrapheneOS. Yes, I know, giving money to Google, but we all know the real profit is in the data these companies scrape from you.
I don't believe that Google can or does scan the contents of your Android phone, however, I'm sure they do with Gmail attachments & Google Drive. Based on the story, his wife only took the pics with his phone and texted them to hers. It's possible that "Mark" has cloud storage of his photos album on the phone enabled, which is where they got him. I refuse to believe, without evidence, that Google even has the ability to look at your data when it is only stored locally on your phone and not on their servers.
“Mark” should file a B&P 17200 lawsuit against Google attacking them for:
snooping on his private photos without clear disclosure & consent, which certainly violates California state privacy rights, and
wrongfully banning his account despite the fact that he didn't violate any rule (which is a violation of their own rules, and therefore fraud in that their stated rules are fraudulent, google ignores them in practice)
He has ownership rights in his Gmail contents and ought to be able to at the very least download a full digital copy of all his emails and their attachments. I use gmail as my work email and have 10+ years of litigation documents and communications on there. If I got cut off from my gmail, it would be a major problem in my cases.
In discovery, he should expose exactly what Google is doing to spy, and exactly how it's sham "appeals" process works.
If you think google's not snooping on your android phone I've got a bridge to sell to you.
Seriously, all big tech is spying on you, Snowden has exposed it over a decade ago by now, Google was part of the PRISM program(so were Apple, Facebook etc). They don't DIRECTLY spy on you, they still spy on you as a whole.
You cannot replace the default dialer without rooting, meaning that apps will still query google's call handling processes and cannot be redirected even if you disable the default calling and text apps.
I wish I knew my manufacturer would refuse to give me unlock codes.
I refuse to believe, without evidence, that Google even has the ability to look at your data when it is only stored locally on your phone and not on their servers.
And that is reasonable. Perhaps, this why they push cloud photo storage on people. Every new phone does.
They don't need to secretly scrape your phone's storage if everything you do is part of your Google drive or your gmail. This guy may have actually gmail'ed the photos. It's what the phone is setup to do.
For as much as gobble provides, you never hear about their customer service. I imagine that it is mostly non-existent except for entities that give them money or hold actual power.
customer service is for the customers, not the products.
It's all AI how-to's and self-service b.s. You go in to it knowing that you're on your own, and will likely have to rely on third-parties for help. You're right, though: massive corporations and businesses actually get real support, because they actually pay real money to use their services, instead of simply being the product.
I don't believe that Google even has a customer service department that is public facing at all.
I got locked out of my old gmail account years ago and I can't guess the password exactly. Idk if I changed it and forgot or what. I've looked into if there is any way to contact google to get a password reset, and the answer is absolutely not.
I had to deal with that myself a while ago, and yes it's entirely on your own. I did manage to find a solution however, accidentally. I apologize that I can't remember the specific site, but I found that the requirements for either resetting or signing in were lighter on one of their sites compared to the others, so I'd try a number of their different sites and see if you can get any to work.
I'd imagine that's an oversight that's been corrected or eventually will be.
It's possible, or it's possible that it's just another sign that they've become too bloated to maintain structural coherence.
It's how I'm still able to use an Android Marshmallow device to create as many burner gmail accounts as I want at a public hotspot. They were not yet evil enough to track MAC addresses from the WiFi radios, but I have noticed some hotspot locations quit working after a while...
When customer's are the service, why have any customer service.
Sorry Mark, you weren't on "the list" of VIPs that the automated scanners are instructed to skip.
Privacy? What's that?
he never should have had to do this.
I think uh if your plan involves sending naked pictures of your child, make a different plan. Like, can we not take the kid to the doctor any more?
I don't think it's like evil, but I do think it was really dumb to do that.
Use the internet for medical service: Dumb
Use the internet to post your breakfast, and let your daughter pimp herself out: Society
If I come on here and say that such pictures are fine, someone will say that I am some sort of almost-pedo . What I really think is they are fine and highly inadvisable to upload to the internet. Like, I wouldn't even gmail them. If you trust both your outgoing mail server and their incoming mail server and they're going to make a direct connection, I guess. But that seems unlikely, and the doctor wouldn't understand it anyways, so mail or drop him off a thumb drive.
I say highly inadvisable because of all the risks, not just stupidly getting flagged by google (who is obviously acting stupid here). Maybe that image ends up somewhere you don't want it. IDK just seems better to more closely manage it than putting it in a situation where it's getting dumped in more than one person's google drive.
But then I don't upload pictures of myself to social media at all, so I suspect I feel differently about privacy of photos than most people.
At the time of this incident, no, you couldn't. After all, your son has an obvious, severe medical issue developing? But you might spread Teh Coof! and give someone's grandma the sniffles, so you can't go to the office in person.
but those race riots are medically necessary.
Yeah if anyone had prepared for this the right solution would be to have a portal for patients with a secure image repository. Once uploaded that data would be protected just like the rest of patient records.
Some people's nude photos would still end up in the cloud the moment they take them, but at least this way there's a potentially safe path.
Of course no one was predicting that kind of a shutdown (well, accurately predicting ). So people made do with what they had.
Obviously google is acting ridiculous here. Considering that this is the second time I've heard this story, you'd think google would have noticed and done something.
It's only okay for them if it's actual cp.
Googles service is generally beyond horrible. They are good at delivering good docs and the UIs, but if you get false-flagged or otherwise have problems that need manual support, you are fucked.
Just ask the Terraria Creator about it, with his problems about bringing his game to Stadia. That problem goes with both private and business customers. "Doing business with you is a liability".
And do not even begin talking about Googles "privacy".
This is why I upgraded to a Pixel 6a and installed GrapheneOS. Yes, I know, giving money to Google, but we all know the real profit is in the data these companies scrape from you.
Because the photos turned-on one of the snooping googs...
I don't believe that Google can or does scan the contents of your Android phone, however, I'm sure they do with Gmail attachments & Google Drive. Based on the story, his wife only took the pics with his phone and texted them to hers. It's possible that "Mark" has cloud storage of his photos album on the phone enabled, which is where they got him. I refuse to believe, without evidence, that Google even has the ability to look at your data when it is only stored locally on your phone and not on their servers.
“Mark” should file a B&P 17200 lawsuit against Google attacking them for:
snooping on his private photos without clear disclosure & consent, which certainly violates California state privacy rights, and
wrongfully banning his account despite the fact that he didn't violate any rule (which is a violation of their own rules, and therefore fraud in that their stated rules are fraudulent, google ignores them in practice)
He has ownership rights in his Gmail contents and ought to be able to at the very least download a full digital copy of all his emails and their attachments. I use gmail as my work email and have 10+ years of litigation documents and communications on there. If I got cut off from my gmail, it would be a major problem in my cases.
In discovery, he should expose exactly what Google is doing to spy, and exactly how it's sham "appeals" process works.
If you think google's not snooping on your android phone I've got a bridge to sell to you.
Seriously, all big tech is spying on you, Snowden has exposed it over a decade ago by now, Google was part of the PRISM program(so were Apple, Facebook etc). They don't DIRECTLY spy on you, they still spy on you as a whole.
It's fucking surreal that Facebook has "profiles" for people without an account.
This shit always scares me. I've blocked all of facebook on my end as good as I can but you can only do so much.
You cannot replace the default dialer without rooting, meaning that apps will still query google's call handling processes and cannot be redirected even if you disable the default calling and text apps.
I wish I knew my manufacturer would refuse to give me unlock codes.
And that is reasonable. Perhaps, this why they push cloud photo storage on people. Every new phone does.
They don't need to secretly scrape your phone's storage if everything you do is part of your Google drive or your gmail. This guy may have actually gmail'ed the photos. It's what the phone is setup to do.