I don't believe that Google even has a customer service department that is public facing at all.
I got locked out of my old gmail account years ago and I can't guess the password exactly. Idk if I changed it and forgot or what. I've looked into if there is any way to contact google to get a password reset, and the answer is absolutely not.
I had to deal with that myself a while ago, and yes it's entirely on your own. I did manage to find a solution however, accidentally. I apologize that I can't remember the specific site, but I found that the requirements for either resetting or signing in were lighter on one of their sites compared to the others, so I'd try a number of their different sites and see if you can get any to work.
It's how I'm still able to use an Android Marshmallow device to create as many burner gmail accounts as I want at a public hotspot. They were not yet evil enough to track MAC addresses from the WiFi radios, but I have noticed some hotspot locations quit working after a while...
I don't believe that Google even has a customer service department that is public facing at all.
I got locked out of my old gmail account years ago and I can't guess the password exactly. Idk if I changed it and forgot or what. I've looked into if there is any way to contact google to get a password reset, and the answer is absolutely not.
I had to deal with that myself a while ago, and yes it's entirely on your own. I did manage to find a solution however, accidentally. I apologize that I can't remember the specific site, but I found that the requirements for either resetting or signing in were lighter on one of their sites compared to the others, so I'd try a number of their different sites and see if you can get any to work.
I'd imagine that's an oversight that's been corrected or eventually will be.
It's possible, or it's possible that it's just another sign that they've become too bloated to maintain structural coherence.
It's how I'm still able to use an Android Marshmallow device to create as many burner gmail accounts as I want at a public hotspot. They were not yet evil enough to track MAC addresses from the WiFi radios, but I have noticed some hotspot locations quit working after a while...