Every time I listen to Louis Rossmann, I realize we live in a world where not only do people not own most of the stuff that they use, they're HAPPY that they don't own most of the stuff that they use. Louis' latest video is about someone who got their car stolen in their driveway, with their kid still in the car, and when the cops called Volkswagen to see if they could locate the car, they said no because the person who got their car stolen had been a few days late on that subscription for the month, which while I get if the person herself had been late on the payments had asked that would be understandable, but it's the fucking cops trying to get the woman's car back with her kid in it.
Louis linked the article in the description of the video and apparently the thieves dropped the kid off somewhere and then just took the car, but regardless, I don't think if the police call a car manufacturer, they should make the person who owns the car pay up first, there should be an emergency exception, but they're probably trained (poorly, considering most customer service reps that aren't in banks/credit card institutions are shit), to strictly follow their script no matter what, which is pretty bad itself, but goodness is the world messed up.
Sounds like TraumaTeam in the Cyberpunk universe. If you aren't paid up in full, you don't get emergency service.
God that Trauma team thing at the start of the game was so pointless.
Well, yea. Volkswagen has been taken over by leftists. They don't give a shit about human life, especially children.
You're absolutely correct, the world has zero hope to offer. Fortunately we have a hope that isn't of this world in Jesus Christ.
seems like the operator should have transferred them to the cop department then
Want to know my theory? I think Bureaucracy is dying. Almost all of the tech and inventions have made it useless, which makes everything set up for it useless. All of the politics is based on keeping bureaucracy in place, because without it the powerful have nothing to keep power.
You see it at the end of dynasties and empires. The bureaucracy becomes the most powerful entity, and everyone wants to be a part of it. The new ruler doesn't have it and is able to do more. It's written into Chinese culture, so they're accustomed to it. The US was never designed for it, so we feel it the hardest.
This is why we see so much stuff like this. The bureaucracy is seen as more important than the task. I've worked in academics and big business and it's looked about the same.
Do not my friend give in to despair. It is what the devil wants.
What race and gender was the customer service representative?
I think part of it is everything is corporatized. As such, everything is inhuman. The village and small town atmosphere of a century ago are gone, replaced by people who live by themselves and are as distant as possible.
Go camping alone with no internet. Bring no reading material except a Bible and maybe books on bushcraft.
Well, sounds like YOU aren't happy with it and, hopefully, you aren't buying a Volswagen anytime soon.
This woman got what she paid for (and kinda what she deserved, leaving her kid in the car like that). We now have the ability to do things like track cars but, of we don't take ownership, we have to rely on others. We also don't put effort into building high trust societies (I live in a city and would never leave my kids in the car, by contrast) so we get what we pay for there as well.
There's no reason to lose hope, just adjust your expectations. If you want to be able to leave kids in your driveway, you need to gatekeep your communities, literally. Otherwise, assume someone is always trying to steal your car, because you don't know who's around. If you want to be able to track your car remotely, you need to buy your own equipment (and it will be both more expensive and more work than a service), otherwise don't bother with these "features".
Incidentally, property rights will fall by the wayside any year now. Don't expect to have nice things unless you're willing to protect them with whatever force is necessary because police either can't or won't help you. Otherwise, just buy things that you're prepared to lose.
This isn't the end of the world, despite what it looks like. It's the downswing of the cycle that the deadwood of society won't survive. Once the ground is clear again, then we can begin to rebuild.
Yeah, this the "not my job" work ethic that's corrupting the West.
Don't worry a 32 hour work week will help with that!
...right?
I think its in a tango with the "customer is always right" idea that is making any action that isn't strictly adherent to policy (aka, you can't be punished for) a risky move.
Because even if you want to do the "right thing" and try to be good at your job, eventually a spoiled brat of a person will bring the entire weight of your company down on you with a minor complaint and you realize how none of that amounted to anything when the chips were down.
And often times the customer support is outsourced to a third party call center that covers multiple other companies so they know even less.
Exactly right. Call center work is the most depressing, soul crushing kind of work because your entire job is to get the person off the phone as quickly as possible. Helping them with their problem isn't even what you're graded on.