They installed Windows on Artemis DEI 2?
(twitter.com)
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This is funny because there is an absolute warzone of forum posts of people having crazy problems thanks to Windows bullshit and the top answer is always some Microslop rep with bad grammar telling them to just nuke and reinstall.
I remember being told that by HP "support" around 2005. I also remember calling Microsoft directly and being told they'd only help me if I paid them $300, which would get me five support calls for the year. That was the same cost of the Xbox that I just bought. None of those clown could even speak English, so I wasn't going to even give them $30 to tell me to power cycle the damn PC. I found the solution myself, which consisted of quickly typing up a very long series of command lines before the BIOS would automatically reboot. I felt really proud to have fixed it myself.