Remember that scene in Transformers when the fire team is trying to call in air support and they get stuck with a jeet call centre doing every single meme about asking for premium services, not actually doing what the caller wants, and being little other than an active problem to everyone?

That's what this is going to end up like, but with challenging result.

It was on his Microsoft Surface Pro.

Basically they could have sent a monkey up there so they're already on their phones to play gotcha games.