Its because healthcare workers have such inflated egos that they have forgotten that they are in a customer service role when you boil it down. They aren't willing to act like everyone else in customer service, where they cant be assholes and politely explain situations and products instead of outright dismissing concerns and questions.
Well, you are wrong about medicine being "customer service". It was never supposed to be like that.
But erosion of societal norms, diversity, corporatization, government meddling & overreach & depersonalized assembly-line approaches have given people the impression that healthcare is equivalent to ordering off the menu at Wendy's.
No, its customer service. Doctors don't get to be assholes to their patients just because they're doctors.
They can jazz it up with "bedside manner" but at the end of the day the patient is a person, and Healthcare workers dont treat them like people. Patients are just problems to be solved with zero input on the process.
Its because healthcare workers have such inflated egos that they have forgotten that they are in a customer service role when you boil it down. They aren't willing to act like everyone else in customer service, where they cant be assholes and politely explain situations and products instead of outright dismissing concerns and questions.
They closed physical therapy during COVID.
Tells you all you need to know.
Well, you are wrong about medicine being "customer service". It was never supposed to be like that.
But erosion of societal norms, diversity, corporatization, government meddling & overreach & depersonalized assembly-line approaches have given people the impression that healthcare is equivalent to ordering off the menu at Wendy's.
No, its customer service. Doctors don't get to be assholes to their patients just because they're doctors.
They can jazz it up with "bedside manner" but at the end of the day the patient is a person, and Healthcare workers dont treat them like people. Patients are just problems to be solved with zero input on the process.