I agree, regarding unpaid overtime (or overtime at all), not being able to take time off, but providing great service and politeness seems to be ingrained there.
Like Tucker said, visiting Japan is a radicalizing experience. It's possible to have very large cities where people are polite, decent, safe, and don't throw trash everywhere.
We shouldn't emulate anything regarding Japan's work culture. The country's labor standards are so bad that they're literally dying out from it.
I agree, regarding unpaid overtime (or overtime at all), not being able to take time off, but providing great service and politeness seems to be ingrained there.
Like Tucker said, visiting Japan is a radicalizing experience. It's possible to have very large cities where people are polite, decent, safe, and don't throw trash everywhere.