People lost control of their smart thermostats
(media.kotakuinaction2.win)
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Let's give direct control over our environment to some third party who doesn't have to experience the consequence of their decisions. What could go wrong?
Just wait until they start turning off your refrigerator, or water, or power.
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as has already been said in this thread, customers opted into this program for a rebate. they are the ones facing the consequences of their actions. as they should.