True crime shows and the culture around recording, with a healthy helping of cowardice, has convinced people that "documenting" it is valid and the best thing to do in these situations. Which is only the case if you can't just prevent a situation from happening entirely by getting involved to begin with.

In this case, its made a person so removed that they can't even empathize with reality in front of them. The boomer comics were right, some spent so long in their phones they can't tell them from real life.