0.0Are we talking about health insurance here or real insurance? Either way all I say is as long as it is voluntary, whatever. Forcing people to buy insurance is a racket.

Your estimate of frequency is way too high and of expense way too low, though. 1 in 10 customers might have some sort of auto accident, but you're looking at thousands, minimum, per incident. But the 1 in 10 part is why auto insurance is a scam and they have to force people to buy it. Any sane person would save for an event that is extremely likely to happen once in your life.