Insurance Agencies are almost to a one, a scam.
(archive.ph)
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The figure you're complaining about is called "Expense Ratio".
For life insurance, the industry average expense ratio is about 10.5%. For property casualty, it's about 27%.
Health Insurance uses a reversed figure called Medical Cost Ratio, which is legally required to be at least 80%-85% (depending on some criteria). This is because unlike Life and P&C, health insurance is basically always a money losing venture.