Yeah, Valve's statement is almost satirical given that settling in courts is already the default.

Forced arbitration is bullshit and all the big players have been trying to introduce it via updated user agreements in the last few years. It make class action lawsuits a logistical nightmare and drags out the process to be even more uneconomical for individual consumers to sue. It's basically telling the consumer they have every intention of dodging responsibility if their product causes you physical or financial harm.

This inversion is both good and kinda funny