Websites are the dead trees business (like newspapers) of the 21st century unfortunately. The internet has been appified and social media'd to the point where a lot of smaller businesses I work with have pretty much done away with their websites. We may lambast that as short sighted, but several times over the last few years I've seen their numbers and it's clear. Even if they work SEO et. al. they'd get dozens of hits per day to their site. They can make 1 post to their facebook group and get 200 responses from their customers and 2500 views and most importantly 30 people to come into their store and spend money. Not only that but they can run their social media shit from their phones. Even with things like the wordpress app its not as easy to maintain an active website for most businesses. And the facebook group doesn't cost them $100 a year for a domain and hosting and more than that every few years to keep up with the latest website design trends. Most small businesses are using Gmail for email anyway these days so the [email protected] thing doesn't matter as [email protected] works just as well for most people.

We can say how bad this is etc. but that's the reality.