Make it make sense.
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I wonder how many people complaining are actually ones who live in countries that can't have psn accounts
Their community manager, after days of snarky "I thought you were leaving bro bye!!" comments, finally did a full 180 after having that pointed out to him.
So now its full paragraphs of "we are realizing it might be a bad idea and all the devs also hate it too!" once they were told that's a thing. So its full damage control using that hill as a scapegoat.
I don't understand how these people aren't fired immediately. The correct response is, "we're sad to lose you as a customer and hope that you'll be back sometime in the future." But community managers in this industry mostly like to dunk on customers and exhibit the toxic behavior that that they accuse everybody else of. (Yes, rule #2: SJWs always project.)
If it was overwatch, theyd be reported and banned rofl.