It's true. I let my Prime go about 18 months ago after they fought me tooth and nail over refunding a fraudulent purchase that they admitted was fraudulent. It was the last straw.
Almost bought something there a couple months ago. The cart/checkout kept offering "Prime shipping" without really making it clear that it was signing you back up for Prime. You have to be really careful to pay attention to what you were selecting.
For future reference if you ever shop there again and need customer service, wait until later at night and do the chat option. You're more likely to get one of the Indian guys, and they tend to honestly not give a fuck about policy and just give you what you ask for no questions asked as long as you give them that good rating.
At that point you should just dispute the charge. It's why I would never use an Amazon credit card on Amazon. If I use a Bank of America card and Amazon gyps me the people investigating the dispute don't have a financial interest in fucking me over.
It's true. I let my Prime go about 18 months ago after they fought me tooth and nail over refunding a fraudulent purchase that they admitted was fraudulent. It was the last straw.
Almost bought something there a couple months ago. The cart/checkout kept offering "Prime shipping" without really making it clear that it was signing you back up for Prime. You have to be really careful to pay attention to what you were selecting.
For future reference if you ever shop there again and need customer service, wait until later at night and do the chat option. You're more likely to get one of the Indian guys, and they tend to honestly not give a fuck about policy and just give you what you ask for no questions asked as long as you give them that good rating.
At that point you should just dispute the charge. It's why I would never use an Amazon credit card on Amazon. If I use a Bank of America card and Amazon gyps me the people investigating the dispute don't have a financial interest in fucking me over.