Only way I found out was because they claimed they sent me a letter telling me to close my account before they closed it. I never received said letter.
The bank eventually showed me a copy of the letter. It wasn't sent to my address and listed like 5 account numbers that weren't mine and 1 account number that was. When I tried to explain this to them that's when they started in with the "bad press" thing.
Only way I found out was because they claimed they sent me a letter telling me to close my account before they closed it. I never received said letter.
The bank eventually showed me a copy of the letter. It wasn't sent to my address and listed like 5 account numbers that weren't mine and 1 account number that was. When I tried to explain to this to them that's when they started in with the "bad press" thing.