Woke up to the news the news that Crowd Strike killed bunch of IT infrastructure. We weren't using that POS software in our company so the work day was not bad for me. I was talking to a co-worker about this news. I mentioned 'Crowd Strike is going go broke over this'. He said, 'No they won't.' "Won't they get sued into the ground for this." "Microsoft hasn't been sued over its bad updates."
I do a quick search to see if I could prove him wrong. All I could find is individuals taking Microsoft to court for forcing updates but no corporations have. It appears the software EULAs are so legally airtight that if a software update costs your company millions or billions...tough shit and suck it up.
Crowd Strike did several bad IT practices this update.
- Deploying on a friday (lol)
- not testing the update deployment (the update itself could've been fine but the update server might have corrupted the file)
- not doing a staged update
- the software probably makes it difficult or impossible to defer updates
As well Microsoft is still Microsofting with its driver BSODs.
I'm doubtful that either Crowd Strike or Microsoft will be held to account for the billions of dollars lost and millions of people that had their day ruined over this.
Basically, software companies are like vaccine companies and they are immune to legal liability.
Have a good weekend, unless you're in IT.
Crowdstrike's entire existence is, at best, a bandaid over Microsoft's bullshit. They wouldn't even exist if MS was halfway competent at giving customers what they want. I don't understand why they choose to be hated.
I also don't understand why shit like airport check in kiosks that are probably just running a browser app all day are based around full fat x86 windows with auto-updating bullshitware.
If you use Android you likely also noticed Google seems to update everything once a week ;
map, photo/video viewer, google disk, G-mail, TV...
How does one justify needing to update these 50+ times a year? What fucking breakthrough development in e-mail and photo viewing are there to make every week these days?
They need to "update" them in order to force re-enable them and check for people who purposefully bricked them, in order to ensure they steal maximum data from every device.