This is basically true in every industry. If you are improving the technology with no customer benefit, then there is no reason to do it.
Even if all you are doing is making an internal system more efficiency, the purpose is to help someone else give the customer a better experience down the line.
This is basically true in every industry. If you are improving the technology with no customer benefit, then there is no reason to do it.
Even if all you are doing is making an internal system more efficiency, the purpose is to help someone else give the customer a better experience down the line.