After senior management became aware of the incident and spoke to Donna Hansbrough today, we are reinstating her job, and we are pleased that she has accepted the offer to return to Lowe’s.
First and foremost, there’s nothing more important than the safety of our customers and associates. Products can be replaced; people cannot.
We continue to work closely with law enforcement to investigate and prosecute those who are responsible for this theft and violent attack.
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Gonna give what the kids call a "hot take" and say the woman was in the wrong here. She risked her life in the name of corporate profitability. Ostensibly she's a wife and mother and she could have died preventing Lowes from experiencing 1% more shrinkage. Really dumb move. Protect your shit, not corporate shit.
It's something we have to teach good people in a low-trust society though. Natural instinct - especially if you've worked somewhere a long time - is to defend your turf the same way you would protect your own business. In this case it's good that the corp has a policy against it, but they could punish people without firing them.
These types of businesses wouldn't have given a fuck if she got killed, the low-trust society is exactly this for a reason. This isn't some local shop where the owner would probably remember that moment for the rest of their lives and be really grateful. The only reason they care is because of liability.
No, they've shown that with their actions against the employee, why encourage undeserved loyalty to that place? Every time you see a corporation operate, their entire function is minimise cost and maximise profit come 2024 they'll probably replace her with a migrant and give her the boot again once the dust has settled on the media reporting and everybody has forgotten about it.
At 68 and with an attitude like hers, she's nothing but a liability to the system.