After senior management became aware of the incident and spoke to Donna Hansbrough today, we are reinstating her job, and we are pleased that she has accepted the offer to return to Lowe’s.
First and foremost, there’s nothing more important than the safety of our customers and associates. Products can be replaced; people cannot.
We continue to work closely with law enforcement to investigate and prosecute those who are responsible for this theft and violent attack.
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Gonna give what the kids call a "hot take" and say the woman was in the wrong here. She risked her life in the name of corporate profitability. Ostensibly she's a wife and mother and she could have died preventing Lowes from experiencing 1% more shrinkage. Really dumb move. Protect your shit, not corporate shit.
It's something we have to teach good people in a low-trust society though. Natural instinct - especially if you've worked somewhere a long time - is to defend your turf the same way you would protect your own business. In this case it's good that the corp has a policy against it, but they could punish people without firing them.
At 68 and with an attitude like hers, she's nothing but a liability to the system.