Amazon packaging has degenerated into just throwing the items in a box. Half the time they don't even include those useless air pillow things.
I'm sure they had an actuary that figured out it was cheaper to process the returns rather than bother to pack things correctly in the first place, but it has definitely kept me from ordering nice editions or coffee table style books from them if they're just going to come dented up.
Isn't even about being dented. I can look past a tiny dent. I am taking full blown damage. The final straw was the back of one book I ordered ripped into deeply. Like, how do you even do this unintentionally? Packaging outside looked only slightly damaged.
I know what you mean. When I say dented, I mean the corners look like somebody dropped the thing from 5 ft in the air. I've had them hit so hard it actually split the hardcover down to the internal cardboard or separated the spine.
I used to send those fuckers right back, but the replacement would be just as bad, so I simply stopped ordering anything that I really cared about condition.
Wow, both examples you guys have given are much worse than I would ever expect...
I know of plenty of orders getting "lost", here, but nothing of quite that... Level of actual destruction...
Pretty telling, though. If you're a company for which delivering books is your supposed core business, and you fuck it up that badly, I think it tells you something...
But "muh convenience", we're told. Which worked as an argument for a while, but once they become the only game in town..? Can't imagine it'll be so "convenient" when they actively blacklist the books we wanted anyway... :-/
They honestly should have been broken up years ago. AWS and Amazon retail existing as the same company is... Dubious at best.
And yeah, sure, "free market" and all. But when the "free market" produces an influence-peddler like Bezos, who not only "owns" most of the political class, but indirectly controls far too much of the internet, I would say... Something's not right there.
Amazon packaging has degenerated into just throwing the items in a box. Half the time they don't even include those useless air pillow things.
I'm sure they had an actuary that figured out it was cheaper to process the returns rather than bother to pack things correctly in the first place, but it has definitely kept me from ordering nice editions or coffee table style books from them if they're just going to come dented up.
Isn't even about being dented. I can look past a tiny dent. I am taking full blown damage. The final straw was the back of one book I ordered ripped into deeply. Like, how do you even do this unintentionally? Packaging outside looked only slightly damaged.
Shit, is that covered??
Do they refund you for that, because they absolutely should..?
I guess it wouldn't surprise me if they don't, though, sadly...
They did, I just felt bad for the book is all. I hate randomly wasting a good book when there's no need for it if they didn't destroy them.
I know what you mean. When I say dented, I mean the corners look like somebody dropped the thing from 5 ft in the air. I've had them hit so hard it actually split the hardcover down to the internal cardboard or separated the spine.
I used to send those fuckers right back, but the replacement would be just as bad, so I simply stopped ordering anything that I really cared about condition.
Wow, both examples you guys have given are much worse than I would ever expect...
I know of plenty of orders getting "lost", here, but nothing of quite that... Level of actual destruction...
Pretty telling, though. If you're a company for which delivering books is your supposed core business, and you fuck it up that badly, I think it tells you something...
But "muh convenience", we're told. Which worked as an argument for a while, but once they become the only game in town..? Can't imagine it'll be so "convenient" when they actively blacklist the books we wanted anyway... :-/
They honestly should have been broken up years ago. AWS and Amazon retail existing as the same company is... Dubious at best.
And yeah, sure, "free market" and all. But when the "free market" produces an influence-peddler like Bezos, who not only "owns" most of the political class, but indirectly controls far too much of the internet, I would say... Something's not right there.
/endrant
Amazon in general is doing poorly. Tons of layoffs, company is cutting everything it can to save money.