It doesn't take many geniuses to automate shit for a bunch of retards.

This is what happened at my previous job. Initially we had to hire really technically minded people to do the work, but eventually someone built a tool that turned a whole bunch of involved command line work into button presses and they stopped hiring technical people. It can backfire though, as none of the new crop could troubleshoot anything at all, so a lot of the time the team is completely helpless without a veteran or an actual IT person.