Great so all the goodwill is gone by unnecessarily making the main character bi in the middle ages and a black guy making some feminist statement....in middle ages Europe.

See at least with Helldivers 2, their big kneecap was community managers and Sony so even with the loss in players caused by that, the game itself remained solid so started to gain players again.

But if this is at a dev level and infecting characters, possibly story so this might be unrecoverable after the pre order mass refund.