The way sites should be handling mass reporting is by internally marking the mass reported post as priority, and then if there is nothing wrong with the post then the mass reporters are dealt with based on what happened.
Mass reporting caused by genuine human error: Warn/temp ban users
To be honest, most sites are WAY behind in terms of UI, features and updating rules to deal with current issues.
Pirate and subscription only sites for content creators are more advanced than most large scale ones.
It could be deference because of shared ideology between the mass flaggers and site enforcers or could be the motivation to stop it isn't seen as a priority over other things (given Twitter got banned from Brazil and having to fight governments that can easily be understood) but this won't change soon.
It'd counter intuitive, you'd think more people and a larger organization means you can work on multiple projects. But in reality your ability to split focus shrinks as the size of the organization increases.
It's not even a criticism or a "flaw" it's just part of the logistics of really big numbers. It's hard to turn an aircraft carrier.
If it's mass reporting by a bunch of hivemind idiots, you don't necessarily need to ban them. Actual humans are expensive for a service to get, so I wouldn't expect any company to discard value like that.
But they should absolutely flag those accounts and reduce the weight of their reports, so it's worth less and less to the algorithm for mass reporting. They might even manage it by category, so they ignore reports from these accounts for 'Hateful Conduct' but still listen to them when it comes to reporting spam, CP, or stolen content.
The way sites should be handling mass reporting is by internally marking the mass reported post as priority, and then if there is nothing wrong with the post then the mass reporters are dealt with based on what happened.
Mass reporting caused by genuine human error: Warn/temp ban users
User behavior shows extremist behavior: Ban
To be honest, most sites are WAY behind in terms of UI, features and updating rules to deal with current issues.
Pirate and subscription only sites for content creators are more advanced than most large scale ones.
It could be deference because of shared ideology between the mass flaggers and site enforcers or could be the motivation to stop it isn't seen as a priority over other things (given Twitter got banned from Brazil and having to fight governments that can easily be understood) but this won't change soon.
It'd counter intuitive, you'd think more people and a larger organization means you can work on multiple projects. But in reality your ability to split focus shrinks as the size of the organization increases.
It's not even a criticism or a "flaw" it's just part of the logistics of really big numbers. It's hard to turn an aircraft carrier.
If it's mass reporting by a bunch of hivemind idiots, you don't necessarily need to ban them. Actual humans are expensive for a service to get, so I wouldn't expect any company to discard value like that.
But they should absolutely flag those accounts and reduce the weight of their reports, so it's worth less and less to the algorithm for mass reporting. They might even manage it by category, so they ignore reports from these accounts for 'Hateful Conduct' but still listen to them when it comes to reporting spam, CP, or stolen content.