Woke up to the news the news that Crowd Strike killed bunch of IT infrastructure. We weren't using that POS software in our company so the work day was not bad for me. I was talking to a co-worker about this news. I mentioned 'Crowd Strike is going go broke over this'. He said, 'No they won't.' "Won't they get sued into the ground for this." "Microsoft hasn't been sued over its bad updates."
I do a quick search to see if I could prove him wrong. All I could find is individuals taking Microsoft to court for forcing updates but no corporations have. It appears the software EULAs are so legally airtight that if a software update costs your company millions or billions...tough shit and suck it up.
Crowd Strike did several bad IT practices this update.
- Deploying on a friday (lol)
- not testing the update deployment (the update itself could've been fine but the update server might have corrupted the file)
- not doing a staged update
- the software probably makes it difficult or impossible to defer updates
As well Microsoft is still Microsofting with its driver BSODs.
I'm doubtful that either Crowd Strike or Microsoft will be held to account for the billions of dollars lost and millions of people that had their day ruined over this.
Basically, software companies are like vaccine companies and they are immune to legal liability.
Have a good weekend, unless you're in IT.
They are too big to fail. Even if the public structure of the company has to take a hit on this, they'll just sell off and restructure. People seriously do not appreciate the problem of consolidation among global corporations. Even if you don't believe there is a shady cabal of deep state three letter agencies, giant investment bankers, and corps in every sector conspiring to manipulate world events, it still means there is no real free market and things like this happen over and over again with no consequences.
Crowdstrike will be hit hard. Microsoft will be fine, no one will touch them.
MS will be protected by the cloak of evil?