Community managers and consultancy firms are the most ancillary and unnecessary departments in modern game dev, and yet they have enormous influence over the games. It’s like industry standard to have a bunch of leftist commissars between the devs and their customers.
Because nobody wants to stand up to them. You risk having your career destroyed or a media firestorm for your company if you tell them to fuck off, and most people are cowards. Especially people who've sucked their way into cushy corporate positions in the first place.
Community managers and consultancy firms are the most ancillary and unnecessary departments in modern game dev, and yet they have enormous influence over the games. It’s like industry standard to have a bunch of leftist commissars between the devs and their customers.
Because nobody wants to stand up to them. You risk having your career destroyed or a media firestorm for your company if you tell them to fuck off, and most people are cowards. Especially people who've sucked their way into cushy corporate positions in the first place.