No authority is ever going to provide something like that.
Apologizing is admitting fault, that's removing the culpability from the company and allowing them to push it squarely on you. Otherwise the amount of paperwork, bureaucracy and payouts if the situation calls for it is absurd.
That's why every company asks for a "statement" for anything possible. They are fishing for reasons to absolve themselves.
As such, they desperately want you to apologize so they can wipe their hands of it and throw it at your feet. You have more power than you think by simply holding out, they just want you to think their authority is so absolute that you aren't.
Apologizing is admitting fault, that's removing the culpability from the company and allowing them to push it squarely on you. Otherwise the amount of paperwork, bureaucracy and payouts if the situation calls for it is absurd.
That's why every company asks for a "statement" for anything possible. They are fishing for reasons to absolve themselves.
As such, they desperately want you to apologize so they can wipe their hands of it and throw it at your feet. You have more power than you think by simply holding out, they just want you to think their authority is so absolute that you aren't.