Yeah. This article is pretty stupid and light on any real argument. It puts the total retail shrinkage loss at under $100B (including non-self checkout related theft) which doesn't seem close to causing an increase in hiring. That's especially true when the level of theft is obviously extremely dependent on the local population. Then it quotes a single attorney who admits he "hates" self checkouts and he's talking about how actually the anti-theft mechanisms for self checkout are too powerful and falsely accuse people of theft.
I get the "you have to wait for an employee to check before you can cash out" prompt pretty well every other time I use self-checkout. The camera sees something that it flags as scam or un-scanned and I have to stand there and "wait for assistance".
I use self checkout because then I can get stuff quickly. It stops my wife from lollygagging and buying stuff we don't need as well.
To be honest, the amount of theft would have to be higher than the maintenance and workers cost. I don't really see that.
Yeah. This article is pretty stupid and light on any real argument. It puts the total retail shrinkage loss at under $100B (including non-self checkout related theft) which doesn't seem close to causing an increase in hiring. That's especially true when the level of theft is obviously extremely dependent on the local population. Then it quotes a single attorney who admits he "hates" self checkouts and he's talking about how actually the anti-theft mechanisms for self checkout are too powerful and falsely accuse people of theft.
I get the "you have to wait for an employee to check before you can cash out" prompt pretty well every other time I use self-checkout. The camera sees something that it flags as scam or un-scanned and I have to stand there and "wait for assistance".