The authoritarian bent... that if a business describes itself as a restaurant its products should be fit for human consumption? The woman did not ask for coffee that was too hot to drink. Nobody did; McDonald's own research showed that their drive-through customers wanted to be able to start drinking their coffee immediately.
The authoritarian bent... that if a business describes itself as a restaurant its products should be fit for human consumption? The woman did not ask for coffee that was too hot to drink. Nobody did; McDonald's own research showed that their drive-through customers wanted to be able to start drinking their coffee immediately.