That’s a long article but the whole thing is worth reading. Horrifying shit. Also there’s the typical soulless, tone-deaf corporate speak response to the terror these people have gone through: "Hertz cares deeply about our customers, and we successfully provide rental vehicles for tens of millions of travelers each year. Unfortunately, in the legal matters being discussed, the attorneys have a track record of making baseless claims that blatantly misrepresent the facts." Fuck these vampires.