As someone who works in telecom I don't think it's changed that much. I just think a lot of the idiocy has moved from desktop machines to handheld devices.
As an example,10 years ago, it seemed like smartphones were rare, but every customer seemingly had a computer. Granted, many of those computers were aging and falling apart and clearly badly maintained.
Nowadays they just have badly maintained smartphones that they treat as badly as the desktop machines they threw away when they thought they didn't need them anymore. (Now excuse me before I get tempted to rant about people with iPhones who don't keep a computer around for hard resets when the dang thing crashes....)
As someone who works in telecom I don't think it's changed that much. I just think a lot of the idiocy has moved from desktop machines to handheld devices.
As an example,10 years ago, it seemed like smartphones were rare, but every customer seemingly had a computer. Granted, many of those computers were aging and falling apart and clearly badly maintained.
Nowadays they just have badly maintained smartphones that they treat as badly as the desktop machines they threw away when they thought they didn't need them anymore. (Now excuse me before I get tempted to rant about people with iPhones who don't keep a computer around for hard resets when the dang thing crashes....)