15 years ago
(media.scored.co)
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It's control. The walled garden matchmaking allows them to prevent mods, and control the player experience - to the detriment of the players. If they allowed you to leave they couldn't own you.
Intentionally manipulating matchmaking to try to psychologically damage players into buying microtransactions was patented as a technique years ago, people found out about it during the original GG era.
They're lying about the second part and they know it. They don't believe that, that's the lie used to push matchmaking and pretend they're not vile for doing it.