Was this internal or a result of a mass flagging campaign?
It's one of the issues we have going against the left's hive mind mentality, they'll use numbers to trip the system till a human looks at it, sees it's bullshit and removes the report/suspension.
The way sites should be handling mass reporting is by internally marking the mass reported post as priority, and then if there is nothing wrong with the post then the mass reporters are dealt with based on what happened.
Mass reporting caused by genuine human error: Warn/temp ban users
If it's mass reporting by a bunch of hivemind idiots, you don't necessarily need to ban them. Actual humans are expensive for a service to get, so I wouldn't expect any company to discard value like that.
But they should absolutely flag those accounts and reduce the weight of their reports, so it's worth less and less to the algorithm for mass reporting. They might even manage it by category, so they ignore reports from these accounts for 'Hateful Conduct' but still listen to them when it comes to reporting spam, CP, or stolen content.
Was this internal or a result of a mass flagging campaign?
It's one of the issues we have going against the left's hive mind mentality, they'll use numbers to trip the system till a human looks at it, sees it's bullshit and removes the report/suspension.
The way sites should be handling mass reporting is by internally marking the mass reported post as priority, and then if there is nothing wrong with the post then the mass reporters are dealt with based on what happened.
Mass reporting caused by genuine human error: Warn/temp ban users
User behavior shows extremist behavior: Ban
If it's mass reporting by a bunch of hivemind idiots, you don't necessarily need to ban them. Actual humans are expensive for a service to get, so I wouldn't expect any company to discard value like that.
But they should absolutely flag those accounts and reduce the weight of their reports, so it's worth less and less to the algorithm for mass reporting. They might even manage it by category, so they ignore reports from these accounts for 'Hateful Conduct' but still listen to them when it comes to reporting spam, CP, or stolen content.