I work with a guy who was previously in the finance sector of IT, one of the odd things that he has informed me of is how cheap they are and their attitude towards IT. It is like IT wasn't earning its way so they weren't getting respect and resources etc.

The very notion seems insane to me in the IT age where your business is heavily dependent on the IT being up all the time no excuses accepted. I have to imagine that this incident is a wake up call for a bunch of industries.

I'm not a IT person but even so I know full well to test before deployment. Heck I won't update the kernel on my PC before I have confirmed that I have a recent Timeshift to draw from if need be. The backups are created automatically but even so I still confirm.