Think about it, when have you ever played any kind of game or RPG where all the character creation does is change the player's appearance? I do get some people like that but I've noticed a very consistent pattern of more customisation options usually means the devs have spent too much time on that rather than the gameplay and story.
There's also the other factor of these little background tag stories they try to introduce like with religion or lifepaths. They gives you the impression this is suppose to be some kind of meaningful choice but in reality all it does is change a few dialogue responses and has very little effect on the main story itself. It feels like there are certain mechanics I see regularly getting shoehorned into genres that don't belong in it and they're meant for a certain type of person that isn't really that interested in gameplay and more interested in cosmetics and general customisation.
ahem
Elden Ring.
True, at least in Elden Ring's customisation your stats change with your appearance because you have to equip certain gear etc, I actually kind of like that. Some RPGs still sort of have that with classes but now they've more gone the more generalise route, as a result classes lose their uniqueness but they don't even do the generalising properly compared to a skill point based system so the games just behave meh.