I know I know, Matt Patt. Cringe aside, I was very surprised he would make a video on this subject, so I gave it a watch and thought his take was interesting.
tl,dw: movie critics like movies that take risks and attempt to push the boundaries, while audiences like movies that are fun and nostalgic. The movie industry profits from this dynamic because it creates an us-versus-them dichotomy between audiences and critics, making audiences easier to market to.
As u/Cryogen pointed out, TLJ is one of the most notable examples of audience/critic disconnect, and the only boundaries that piece of shit pushed were boundaries on how many flaws can be fit into a film. One can pretend it’s a completely standalone film and ignore any of the many, many issues that it has based on interaction with the other Star Wars movies and STILL come up with a laundry list of problems. For anyone that’s interested, I’m happy to type out a non-exhaustive list when I have more time. I hate that crappy excuse for a film.