this. i always do a full video of it while accepting it. interior, exterior, full walk around the car, even include the rims and roof.

then again, another video dropping it off, same deal, and include handing the keys back on the video. always.

did this for a road trip with friends, and they accused us of grinding the rims on the curb, claiming they needed to charge us $600 for damage. nope, got it on video. they can eat a dick.