Since she's Japanese, this could be more down to the language and culture barrier that they don't understand the kind of crybullies that stalk twitter like we do.
I know there's been more people that do understand that speak Japanese trying to inform them to ignore the freaks but it's a slow process.
It's even more likely the barrier between how Westerners and Japanese use and interpret apologies. It's more likely this is the sort of apology that has the same meaning as thanking the clerk at the convenience store. It's just something you do.
Since she's Japanese, this could be more down to the language and culture barrier that they don't understand the kind of crybullies that stalk twitter like we do.
I know there's been more people that do understand that speak Japanese trying to inform them to ignore the freaks but it's a slow process.
It's even more likely the barrier between how Westerners and Japanese use and interpret apologies. It's more likely this is the sort of apology that has the same meaning as thanking the clerk at the convenience store. It's just something you do.